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FREQUENTLY ASKED QUESTIONS

  • Q

    Can I use my email address for business?

    A

    Your email address is a personal email address but you may use it for work purposes.

  • Q

    What happens if my email account gets spammed.

    A

    We offer spam protection via Apache Spam Assasin. You can also set yout spam or junk email setting in your email program. In the event you receive spam email, simply delete the emails or mark as junk.

  • Q

    Does the mail server ever have issues?

    A

    We utilise one of Australia’s leading web hosts with a 99.9% up-time guarantee. Like all electronic and mechanical systems there are sometimes issues but very rarely. 

  • Q

    Do you have a page with full terms and conditions?

    A

    Yes we do, please click HERE to visit our terms and conditions page. You may also want to check out our privacy policy by clicking here.

    Terms & Conditions

  • Q

    Is it easy to set up my new email address?

    A

    Yes it is quite easy! Setting up your new email address is done in just a few minutes. You can set your email address up on your mobile phone, tablet, notebook or laptop on personal computer, both Mac and Windows. For set up instructions simply visit our help page by clicking HERE.